When you arrive at Sarajevo International Airport (SJJ) and think about using ride‑sharing services like Uber to get to your hotel or downtown, it’s important to understand how transportation works in Sarajevo. Unlike many major cities, Uber does not operate in Sarajevo or anywhere in Bosnia and Herzegovina — so you cannot simply open the Uber app and request a ride from the airport.
Instead, the local taxi scene and technology have developed different solutions to help you get around reliably and conveniently.
Local App‑Based Taxi Services – Using mojTaxi and More
Although Uber is not available, there are local mobile taxi apps that work in a somewhat similar way to ride‑sharing platforms and allow you to book licensed taxis via your phone.
mojTaxi App
The mojTaxi app is the most widely used taxi booking application in Sarajevo and other Bosnian cities. With this app:
- You can order a taxi directly from your smartphone on iOS or Android.
- The app finds the nearest available licensed taxi and shows you vehicle details and estimated arrival time.
- You can see available taxis on a map and choose the one you prefer.
- Some taxis connected to the system offer free Wi‑Fi inside the vehicle.
All you need to do is install the app, register with an email address, and press a button to call a taxi — eliminating the need to stand at a taxi stand or wave down a cab in the street. The service works 24 hours a day, 7 days a week and is much faster than traditional phone requests.
When using the app, you can either let the system book the nearest taxi automatically or manually select a specific vehicle shown on the map.
The mojTaxi app also supports cashless payments in specially marked taxis, where you can link a credit card for a contactless ride payment.
Other Taxi App Options
In addition to mojTaxi, there are regional apps like cab.ba that operate across Bosnia and Herzegovina, including Sarajevo:
- cab.ba allows you to request and track rides directly from the app, showing live driver location and estimated arrival time.
- It offers transparent pricing and licensed drivers, providing safety and clarity before you even get into the vehicle.
- You set your pickup and drop‑off locations, confirm the fare, and follow your driver’s approach in real time — all from the app interface.
These apps provide a ride‑hailing experience closer to what Uber or Bolt offer in other cities, but specifically adapted for Bosnia’s taxi system.
Why Uber Isn’t Available Here
Global ride‑sharing services like Uber and Bolt do not currently operate in Bosnia and Herzegovina. This is due to a combination of regulatory, market and industry factors, which have slowed or prevented these international platforms from setting up fully licensed operations here. In Sarajevo, local taxi companies and their apps have filled the need for mobile taxi booking instead.
How to Use Taxi Apps Effectively
Here’s how to get the most out of taxi app technology when you arrive at Sarajevo Airport:
- Download the App Before You Arrive – Install mojTaxi or cab.ba on your phone before landing so you can book right away.
- Enable Location Services – Allow the app to access your phone’s GPS so it can automatically detect your pickup point.
- Book a Ride Instead of Hailing on the Street – This is especially useful at the airport or in bad weather, so you don’t need to stand and wait at a taxi stand.
- Check Vehicle and Driver Information – App bookings show driver license and car details so you know exactly who is picking you up.
- Prepare Local Currency – Most taxi fares are still paid in cash (Bosnian Convertible Marks), though some apps support card linkage where available.
Practical Tips for Airport Transfers
Since Uber isn’t available, using app‑based local taxis or calling a taxi company directly is usually the best choice for airport transfers:
- Expect a Taxi Fare from Airport to City Centre – A ride from Sarajevo Airport to central areas generally costs around 25 to 35 BAM (the local currency) for a normal taxi, and using an app can help reduce surprises.
- Be Wary of Non‑Licensed Vehicles – Always choose taxis from apps or ride with officially marked taxis to avoid costly scams or unfair pricing.
- If app drivers aren’t available at your time of arrival, calling a local taxi dispatching number or asking hotel staff to call for you is often the best fallback.
Summary – Uber Sarajevo Airport and Ride‑Sharing Reality
- Uber does not operate in Sarajevo or Bosnia and Herzegovina.
- Local taxi apps like mojTaxi provide an Uber‑like experience for calling licensed taxis.
- cab is another mobile platform offering ride‑hailing with real‑time tracking and booking.
- Using app‑based taxis at the airport is often more reliable and safer than hailing on the street or waiting at stands.
